Shipping & Returns
Return & Exchange Policy
Web orders are eligible for a full refund or exchange if returned to our return department within 14 days from when the package was sent to the customer per the date on the shipping label
- Merchandise must be unworn, unwashed and free of any alterations or damages.
- Merchandise must have all tags including any Carrina Lau hangtags attached.
- Final Sale purchases are not redeemable for any type of credit, exchange or refund.
- All festival and event sales are final
You will be responsible for all shipping costs for exchanging/returning your item. Shipping cost are non-refundable.
Free shipping on orders over $200.
Please allow 1-8 business days delivery for any domestic order, 10-14 business days for international.